Our processing time is 1-3 business days after an order is placed. Delivery typically takes an additional 2-4 business days, depending on your location.

We want you to be completely satisfied with your purchase. If you receive a damaged or defective product, please contact us within 7 days of receiving your order for a full refund or exchange. Unfortunately, we cannot accept returns on used candles for hygiene reasons.

Shipping costs vary based on your location and the size of your order. We offer flat-rate shipping within the U.S., and you can view the shipping options at checkout before finalizing your order.

We accept most major credit/debit cards, including: Visa, MasterCard, American Express, and Discover.

Once your order has shipped, you will receive an email with a tracking number and a link to track your package. 

Yes, we do offer international shipping! Please note that shipping costs and delivery times may vary based on the destination. Additional customs fees or duties may apply, and these are the responsibility of the customer.

Yes, If there is a scent or size that you are interested in and it shows sold out, email us at Supportinfo@thepetitecandleco.com to place an order. Just know that the turn around time production and shipping is 2-3 weeks.